How we handle your information at Onyx Thalquiver
Last updated: January 2024
Look, we get it - privacy policies can be a real slog. But we're architects, not lawyers, so we'll keep this straightforward. Your trust matters to us, and we're not about playing games with your personal info.
When you reach out to us or work with us, we'll typically collect things like your name, email, phone number, and project details. Pretty standard stuff, really.
If you're visiting our site, we might gather some basic analytics - what pages you check out, how long you stick around, that sort of thing. Nothing creepy, just helps us understand what folks are actually interested in.
Honestly? We can't design your dream space if we don't know who you are or what you're after. We use your info to respond to inquiries, send project updates, share design concepts, and handle all the nitty-gritty of bringing your vision to life.
Sometimes we'll send out newsletters about our latest projects or sustainability tips - but only if you're cool with that.
We've got industry-standard security measures in place. Your information lives on secure servers, and we don't leave it lying around for just anyone to access. Only team members who actually need it for your project can get to it.
We're based in Toronto, ON, Canada, which means we follow Canadian privacy laws including PIPEDA. We take that stuff seriously - not just 'cause we have to, but because it's the right thing to do.
We're not in the business of selling your data. Period. That said, we might need to share some details with:
Anyone we work with has to respect your privacy just like we do. We make sure of it.
Yeah, we use cookies - not the chocolate chip kind, unfortunately. These little bits of code help our website work better and let us see what's resonating with visitors.
Most browsers let you control cookies if you're not into that. Just know that blocking 'em might make some features a bit wonky.
It's your information, so you've got rights:
We hang onto your information for as long as it makes sense. Active project? We'll keep everything current. Past client? We'll maintain records for a reasonable period - partly for our portfolio work, partly 'cause there're legal requirements around project documentation in architecture.
If you want us to delete your info earlier, just holler. We'll do our best to accommodate, keeping in mind any legal obligations we've gotta meet.
Our site might link out to other websites - suppliers, partners, whatever. Once you click away from us, this policy doesn't cover you anymore. We can't control what they do, so check out their privacy practices if you're concerned.
Look, things change. Technology evolves, laws get updated, businesses grow. If we need to tweak this policy, we'll post the updated version here and adjust the "last updated" date at the top.
Major changes? We'll try to give you a heads-up via email or a notice on our site.
We're real people, and we're here to help. If something in this policy doesn't sit right with you, or you've got questions about how we handle your information, reach out. Seriously.
Email: info@onyxthalquiver.info
Phone: (416) 555-0147
Mail: 1247 Queen Street West, Toronto, ON M6K 1L5, Canada
We appreciate you taking the time to read through this. Privacy isn't just legal jargon to us - it's about respect and building trust.
Contact Us About Privacy